We are dedicated to 100% satisfaction with our customers. In the unlikely event you are not satisfied with your purchase, please call us at 678-682-3818 and we will do whatever is reasonable to achieve your satisfaction with your purchase.

We guarantee that you will receive the exact manufacturers and model numbers of the merchandise you ordered, including manufacturers' warranties. We give no additional warranties.

We guarantee that the merchandise you receive will be new and direct from the manufacturer *. If there is any damage, at our discretion, the item(s) will be deluxed (restored), factory repaired or factory replaced, then re-delivered to you at our cost.

Please review our Return and Cancellation Policies page for more information on this subject.
 
Charles Neal Interiors, LLC.

*Occassionally, we may offer some items may be sold from the floor as a demo and are sold at a discount price and are NOT returnable after purchase. These  Items will be marked as "Demo", or "Slightly Used", etc.